Kangbet takes every member's privacy seriously. This document clearly explains how we collect, use, store and protect your personal data — written in plain English, so you won't have to wade through heavy legal jargon.
Six core commitments that shape how Kangbet handles the personal data of Malaysian members
All personal data and financial information belonging to Kangbet members is protected with 256-bit SSL encryption — the same industry standard used by the world's leading financial institutions. Every DuitNow, FPX, Touch 'n Go or GrabPay transaction is processed through secure channels that cannot be intercepted.
Kangbet never sells, rents, or commercialises member personal data to any third party for marketing purposes. Your data is not our product. Any information you provide is used exclusively for the purposes explicitly stated in this policy.
Kangbet only collects data that is genuinely necessary to provide our services to you. We don't ask for information that isn't relevant. This data minimisation principle ensures you only share what is needed — nothing more.
As a Kangbet member, you have the right to access, correct, delete, and restrict the processing of your personal data. You may also request a full copy of the data we hold about you. All such requests will be processed within 30 days.
Kangbet is committed to being transparent about how we handle your data. This policy is written in plain, straightforward language — not legal jargon that only lawyers can decipher. If anything is unclear, our support team is available 24/7 to help.
Kangbet's Privacy Policy is reviewed and updated periodically to ensure it reflects current practices and compliance with applicable laws. Members will be notified of any changes via email or an in-platform notice before they take effect.
Kangbet ("we", "our platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you register for and use the Kangbet platform.
This policy applies to all users of the Kangbet platform — from members registering for the first time to long-standing members who have been with us for years. It also applies to all the ways you interact with Kangbet, whether through the website, mobile browser, or any official Kangbet communication channel.
By registering a Kangbet account or using any of our services, you agree to the collection and use of your information as described in this Privacy Policy. This policy should be read together with our Terms & Conditions Kangbet, which together forms the entire agreement between you and us.
Note: If you are under 18 years of age, you are not permitted to register or use the Kangbet platform. We do not knowingly collect data from minors. If you believe someone under 18 has registered an account, please contact us at support@kangbet.click immediately.
Kangbet collects two main categories of data — information you provide to us directly, and data collected automatically as you use the platform.
Data you provide directly:
Automatically collected data:
| Data Category | Example | How It's Collected |
|---|---|---|
| Identity | Full name, IC number, date of birth | Registration form |
| Contact | Email, phone number | Registration form / updated by member |
| Finance | Bank account number, e-wallet | Deposit / withdrawal process |
| Transactions | Deposit history, bets placed, withdrawals | Automatically collected during platform use |
| Technical | IP address, device type, browser | Automatic upon platform access |
| Usage | Betting history, markets accessed | Automatic during use |
Kangbet uses your personal data solely for legitimate, stated purposes as outlined below. We do not process your data for any other purpose without informing you in advance and obtaining your consent where required.
Kangbet does not sell, rent, or commercialise members' personal data to any party for third-party marketing purposes. Data sharing only occurs in the limited situations set out below, and in all cases, only the necessary data is shared.
Parties that may receive your data under limited circumstances:
In all data-sharing instances outlined above, Kangbet ensures that recipients have adequate data protection measures in place and use the data only for the specified purpose. We do not permit any third party to use Kangbet members' personal data for their own purposes.
Kangbet implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, alteration, disclosure, or destruction. Our security commitment encompasses multiple layers of protection working in tandem.
While Kangbet takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the unlikely event of a data breach, Kangbet will notify affected members and the relevant authorities as required by applicable law within the stipulated timeframe.
Important: Your account security also depends on your own actions. Never share your Kangbet password with anyone, use a strong and unique password, and log out of the platform when using a public device. If you suspect your account has been accessed without your authorisation, contact Kangbet support immediately.
The Kangbet platform uses cookies and similar tracking technologies to enhance user experience, ensure the platform functions correctly, and collect analytical data that helps us understand how users interact with the platform.
Types of cookies used by Kangbet:
| Cookie Type | Purpose | Period |
|---|---|---|
| Essential Cookies | Maintains login sessions, account security, and core platform functionality. Cannot be disabled without affecting platform performance. | Session / 30 days |
| Performance Cookies | Collecting data on how users interact with the platform (without identifying individuals) to improve speed and stability. | Up to 1 year |
| Functional Cookies | Remembering your preferences such as language, favourite market sizes and display settings for a more personalised experience. | Up to 1 year |
| Analytics Cookies | Analysing aggregated platform usage patterns to help us improve Kangbet's offerings and user experience. | Up to 2 years |
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect your ability to log in or use certain features on the Kangbet platform. For guidance on managing cookies in a specific browser, please refer to your browser's documentation.
As a Kangbet member, you have several rights regarding your personal data. Kangbet respects these rights and is committed to helping you exercise them without unnecessary obstacles.
To exercise any of the above rights, please contact the Kangbet support team at support@kangbet.click by stating the right you wish to exercise and the relevant details. We will process your request within 30 calendar days. In complex cases, this period may be extended to 60 days, with notice provided to you.
Kangbet retains members' personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Once the retention period has elapsed, data will be securely deleted or anonymised.
Once the relevant retention period has lapsed, Kangbet will securely delete or anonymise the data so it can no longer be linked to you personally. The deletion process is carried out in accordance with strict security standards to ensure the data cannot be recovered.
If you have any questions, concerns or complaints regarding how Kangbet handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
Kangbet will review and update this Privacy Policy from time to time to ensure it reflects current practices and compliance with relevant legal requirements. Any significant changes will be communicated to members via their registered email or an in-platform notice on Kangbet at least 14 days before taking effect.
Your continued use of the Kangbet platform after any changes to the Privacy Policy take effect constitutes your acceptance of the revised policy. You can always refer to this page for the latest version of Kangbet's Privacy Policy, which will always be dated for easy reference.
Current version: January 2026. This is the version applicable to all Kangbet Malaysia users. Any earlier versions are no longer in effect.
Six key rights you hold as a Kangbet Malaysia member
You have the right to know what data we hold about you and how it is used. Request a copy of your data at any time by emailing support@kangbet.click.
If your data is inaccurate, you have the right to request a correction. Some information can be updated directly in your Kangbet account settings.
Under certain circumstances, you may request the deletion of your data — subject to mandatory legal retention requirements that we are obligated to comply with.
You may request that Kangbet restrict the processing of your data in certain circumstances while any dispute or concern is being resolved.
You may object to the processing of your data for direct marketing purposes at any time. Unsubscribe from Kangbet promotional emails in just one click.
You can request your data in a structured, portable format — useful if you want to migrate to another platform or keep a personal record.
To exercise any of the above rights, contact support@kangbet.click — we will process it within 30 days.
A plain-language explanation of how Kangbet protects your privacy
Let's be honest — most people don't read a platform's privacy policy closely. That's understandable. These documents tend to be long, filled with dry legal language, and seem designed more to protect the company than to give users genuinely useful information. At Kangbet, we want to change that perception. Our Privacy Policy has been rewritten in clear, plain English because we believe you deserve to know exactly what happens to your information.
The most important thing to know about Kangbet's Privacy Policy is this: we do not sell your data. Not to advertising companies. Not to data brokers. Not to anyone seeking to use it for marketing purposes. Your personal data — your name, phone number, email, and transaction history — belongs to you. Kangbet retains and uses it solely to deliver the services you request from us, keep your account secure, and comply with relevant legal requirements.
When you make a deposit using DuitNow or Touch 'n Go eWallet on Kangbet, certain financial details need to be processed — your account number, account holder name, and transaction amount. This information must be shared with the relevant payment processors to complete the transaction successfully. That's where it ends. Your financial information is not shared with any other party, is not stored in an unsecured format, and is not used for any purpose other than processing your transaction. Every data flow is protected with 256-bit SSL encryption — the same standard used by Maybank and CIMB to secure your online banking transactions.
Many Malaysian users ask about cookies — does the Kangbet platform use them? Yes, we do. And we think it's important to be upfront about this. The most essential cookies are session cookies that keep you logged in while you use the platform — without them, you would have to log in again every time you navigate to a new page, which would be highly inconvenient. We also use analytics cookies to understand how users interact with the Kangbet platform as a whole — not to monitor you individually, but to help us identify areas for improvement. For example, if analytics data shows that many users are dropping off at a particular stage of the deposit process, we know there is a technical issue that needs to be addressed.
On data retention — how long does Kangbet keep your information? For as long as your account is active, we retain all records related to your use of the platform. After you close your account, financial and transaction records must be kept for a minimum of 5 years in compliance with standard anti-money laundering legislation applicable to financial platforms. This is not our choice — it is a legal requirement that applies to all financial platforms, including banks and e-wallet operators. Other personal information not required by law will be deleted or anonymised after account closure.
One aspect that is often overlooked but highly relevant is account security on the user's end. Kangbet can keep our systems protected from external threats, but the security of your account also depends on your own actions. A strong password means a combination of uppercase letters, lowercase letters, numbers and symbols — not your own name or date of birth, which are easy to guess. More importantly, never share your Kangbet password with anyone — including people you trust. If your password is compromised and someone accesses your account, Kangbet will have no way of distinguishing your activity from that of someone using your account without authorisation.
For members concerned about data privacy in relation to responsible gaming — this is worth knowing. When you set deposit limits or activate self-exclusion on Kangbet, this information is recorded in our system and used to enforce your request. It is not shared with any external party unless required by a regulatory body in the context of compliance monitoring. This information is retained to ensure that the limits or exclusions you have set are fully observed and cannot be altered or bypassed without going through the proper procedures.
Kangbet believes trust is the foundation of the relationship between a platform and its users. Every time you deposit using GrabPay to bet on an EPL match or a Liga Super Malaysia game on Kangbet, you are entrusting us with your information. We do not take that trust lightly. Our commitment to privacy is not merely a legal document — it is a core value that guides every decision we make about how we manage your data. If you have any questions or concerns not addressed in this policy, our Bahasa Malaysia-speaking Kangbet support team is ready to listen and assist 24 hours a day, 7 days a week.
At Kangbet, personal data protection and responsible gaming go hand in hand. Data related to your deposit limits and self-exclusion is fully protected and will not be disclosed to any third party without your consent. The Kangbet platform is intended for individuals aged 18 and above only. For information on responsible gaming tools, visit the Responsible Gaming us.
The most frequently asked questions from Malaysian members about data privacy at Kangbet